Letter From the CEO

In July 2022, our country entered a new era of more equitable and accessible crisis services, marked by the adoption of 988 as the easy-to-remember three-digit dialing, texting, and chat code for anyone experiencing a suicidal or mental health-related crisis. As the U.S-based universal dialing code connecting to the existing National Suicide Prevention Lifeline (Lifeline)—a network of local crisis centers throughout the country—988 will increase the accessibility and use of life-saving interventions and resources.

Here is what you need to know about this transition.

988 Fast Facts

• 988 will be confidential, free, and available 24/7/365, connecting those experiencing a mental health, substance use, or suicidal crisis with trained crisis counselors.
• Access is available through every landline, cell phone, and voice-over internet device in the United States.
• 988 services will be available in Spanish, along with interpretation services in over 150 languages.
• The 988 dialing code will be available for call, text, and chat by July 16, 2022. Until then, those in crisis should continue to use 1-800-273-8255, which will continue to function even after the transition.
• The nationwide transition to 988 as a three-digit call, text, and chat line is just the first important step in reimagining crisis support in the U.S.

Thank you for taking the time to learn about the programs and services The BridgeWay provides to adults, adolescents and children.

Sincerely,

Megan Miller, L.C.S.W.
Chief Executive Officer

We cannot offer a diagnosis, counseling or recommendations online. We offer confidential assessments at no-cost on-site 24 hours a day, seven days a week. Mobile assessment services are available by appointment Monday-Friday, 8:00 a.m. – 5:00 p.m. If you or someone you know is experiencing a crisis, please call 800-245-0011. If you need immediate medical assistance, contact 911 or seek the nearest emergency room.