Visitor Information

Visitors Welcome

At The BridgeWay, we recognize that visitors can play an important role in the healing process of our patients. In order to maximize treatment results, we ask that you adhere to the following visitation guidelines.

Only immediate family may attend visitation and each member must be included on the Approved Visitors List, which is determined by the guardian and therapist. Exceptions may be made by the therapist, if clinically indicated. A maximum of two (2) visitors are allowed to visit at one time.

The following items will not be allowed in visitation:

Purses, bags, briefcases
Cell phones
Cameras
Games
Radios, CD/CD players, iPods, iPads or other electronic devices
Cigarettes and other tobacco products, lighters, matches
Weapons of any kind (including pocket knives)
Food, drinks, gum, candy
Personal belongings
Other items that may be determined to compromise the visitation experience for patients/family members

What are the visitation hours?

The visitation hours vary by program and all visitors must check in at the Cedar Stone building 15 minutes prior to scheduled visitation hours.

UNIT	DAY	HOURS
1	Mon	7:00 – 8:00 p.m.
	Wed	7:00 – 8:00 p.m.
	Sat	2:00 – 3:00 p.m.
2	Sun	2:00 – 3:00 p.m.
	Mon	6:30 – 7:30 p.m.
	Tue	6:30 – 7:30 p.m.
	Thu	7:00 – 8:00 p.m.
	Fri	5:30 – 6:45 p.m.
3	Sat	1-:30 – 2:00 p.m. (includes family groups)
	Sun	2:30 – 3:30 p.m
	Tue	7:00 – 8:00 p.m.
	Thu	7:00 – 8:00 p.m.
4	Sun	3:30 – 4:30 p.m.
	Tue	7:00 – 8:00 p.m.
	Fri	7:00 – 8:00 p.m.
5	Mon	7:00 – 8:00 p.m.
	Wed	7:00 – 8:00 p.m.
	Sat	2:00 – 3:00 p.m.
6	Sun	2:00 – 3:00 p.m.
	Mon	6:00 – 7:00 p.m.
	Tue	6:00 – 7:00 p.m.
	Wed	6:00 – 7:00 p.m.
	Thu	6:00 – 7:00 p.m.
	Sat	2:00 – 3:00 p.m.

How do I contact someone who is at the hospital?

Every person that is admitted to our facility is given an ID number. This number must be used when attempting to call or visit someone at the hospital. Anyone trying to contact an adolescent must first be on an approved contact list from the guardian.

We’re Just a Phone Call Away

We cannot offer a diagnosis, counseling or recommendations online. We offer confidential assessments at no-cost on-site or through mobile services 24 hours a day, seven days a week. If you or someone you know is experiencing a crisis, please call 800-245-0011. If you need immediate medical assistance, contact 911 or seek the nearest emergency room.